FAQs | Eagle Beam

Q: Do I have to register my Eagle Beam product in order to validate the warranty?

[fusion_builder_container hundred_percent="no" hundred_percent_height="no" hundred_percent_height_scroll="no" hundred_percent_height_center_content="yes" equal_height_columns="no" menu_anchor="" hide_on_mobile="small-visibility,medium-visibility,large-visibility" class="" id="" background_color="" background_image="" background_position="center center" background_repeat="no-repeat" fade="no" background_parallax="none" enable_mobile="no" parallax_speed="0.3" video_mp4="" video_webm="" video_ogv="" video_url="" video_aspect_ratio="16:9" video_loop="yes" video_mute="yes" video_preview_image="" border_size="" border_color="" border_style="solid" margin_top="" margin_bottom="" padding_top="" padding_right="" padding_bottom="" padding_left=""][fusion_builder_row][fusion_builder_column type="1_1" spacing="" center_content="no" link="" target="_self" min_height="" hide_on_mobile="small-visibility,medium-visibility,large-visibility" class="" id="" background_color="" background_image="" background_position="left top" background_repeat="no-repeat" hover_type="none" border_size="0" border_color="" border_style="solid" border_position="all" padding="undefined" dimension_margin="undefined" animation_type="" animation_direction="left" animation_speed="0.3" animation_offset="" last="no"][fusion_text columns="" column_min_width="" column_spacing="" rule_style="default" rule_size="" rule_color="" class="" id=""] No. All Eagle Beam products and most accessories have a limited lifetime warranty, automatically activated at the time of original purchase. [/fusion_text][/fusion_builder_column][/fusion_builder_row][/fusion_builder_container]

Q: Is there a warranty on my Eagle Beam Product?

[fusion_builder_container hundred_percent="no" hundred_percent_height="no" hundred_percent_height_scroll="no" hundred_percent_height_center_content="yes" equal_height_columns="no" menu_anchor="" hide_on_mobile="small-visibility,medium-visibility,large-visibility" class="" id="" background_color="" background_image="" background_position="center center" background_repeat="no-repeat" fade="no" background_parallax="none" enable_mobile="no" parallax_speed="0.3" video_mp4="" video_webm="" video_ogv="" video_url="" video_aspect_ratio="16:9" video_loop="yes" video_mute="yes" video_preview_image="" border_size="" border_color="" border_style="solid" margin_top="" margin_bottom="" padding_top="" padding_right="" padding_bottom="" padding_left=""][fusion_builder_row][fusion_builder_column type="1_1" layout="1_1" spacing="" center_content="no" link="" target="_self" min_height="" hide_on_mobile="small-visibility,medium-visibility,large-visibility" class="" id="" background_color="" background_image="" background_position="left top" background_repeat="no-repeat" hover_type="none" border_size="0" border_color="" border_style="solid" border_position="all" padding_top="" padding_right="" padding_bottom="" padding_left="" margin_top="" margin_bottom="" animation_type="" animation_direction="left" animation_speed="0.3" animation_offset="" last="no"][fusion_text columns="" column_min_width="" column_spacing="" rule_style="default" rule_size="" rule_color="" hide_on_mobile="small-visibility,medium-visibility,large-visibility" class="" id="" animation_type="" animation_direction="left" animation_speed="0.3" animation_offset=""] Yes. All Eagle Beam light products come with a 1 year warranty, covering any defects or malfunctions. [/fusion_text][/fusion_builder_column][/fusion_builder_row][/fusion_builder_container]

Q: Can I take my Eagle Beam product and/or its lithium-ion batteries through an airport/on a plane?

[fusion_builder_container hundred_percent="no" hundred_percent_height="no" hundred_percent_height_scroll="no" hundred_percent_height_center_content="yes" equal_height_columns="no" menu_anchor="" hide_on_mobile="small-visibility,medium-visibility,large-visibility" class="" id="" background_color="" background_image="" background_position="center center" background_repeat="no-repeat" fade="no" background_parallax="none" enable_mobile="no" parallax_speed="0.3" video_mp4="" video_webm="" video_ogv="" video_url="" video_aspect_ratio="16:9" video_loop="yes" video_mute="yes" video_preview_image="" border_size="" border_color="" border_style="solid" margin_top="" margin_bottom="" padding_top="" padding_right="" padding_bottom="" padding_left=""][fusion_builder_row][fusion_builder_column type="1_1" spacing="" center_content="no" link="" target="_self" min_height="" hide_on_mobile="small-visibility,medium-visibility,large-visibility" class="" id="" background_color="" background_image="" background_position="left top" background_repeat="no-repeat" hover_type="none" border_size="0" border_color="" border_style="solid" border_position="all" padding="undefined" dimension_margin="undefined" animation_type="" animation_direction="left" animation_speed="0.3" animation_offset="" last="no"][fusion_text columns="" column_min_width="" column_spacing="" rule_style="default" rule_size="" rule_color="" class="" id=""] Absolutely! All Eagle Beam products and their lithium batteries are perfectly safe and meet airport and flight standards. [/fusion_text][/fusion_builder_column][/fusion_builder_row][/fusion_builder_container]

Q: Are batteries and chargers included with Eagle Beam products?

[fusion_builder_container hundred_percent="no" hundred_percent_height="no" hundred_percent_height_scroll="no" hundred_percent_height_center_content="yes" equal_height_columns="no" menu_anchor="" hide_on_mobile="small-visibility,medium-visibility,large-visibility" class="" id="" background_color="" background_image="" background_position="center center" background_repeat="no-repeat" fade="no" background_parallax="none" enable_mobile="no" parallax_speed="0.3" video_mp4="" video_webm="" video_ogv="" video_url="" video_aspect_ratio="16:9" video_loop="yes" video_mute="yes" video_preview_image="" border_size="" border_color="" border_style="solid" margin_top="" margin_bottom="" padding_top="" padding_right="" padding_bottom="" padding_left=""][fusion_builder_row][fusion_builder_column type="1_1" spacing="" center_content="no" link="" target="_self" min_height="" hide_on_mobile="small-visibility,medium-visibility,large-visibility" class="" id="" background_color="" background_image="" background_position="left top" background_repeat="no-repeat" hover_type="none" border_size="0" border_color="" border_style="solid" border_position="all" padding="undefined" dimension_margin="undefined" animation_type="" animation_direction="left" animation_speed="0.3" animation_offset="" last="no"][fusion_text columns="" column_min_width="" column_spacing="" rule_style="default" rule_size="" rule_color="" class="" id=""] Yes! All Eagle Beam alkaline battery-powered products include the batteries. All rechargeable Eagle Beam products also include lithium batteries and chargers, in fact most have multiple chargers that are included. [/fusion_text][/fusion_builder_column][/fusion_builder_row][/fusion_builder_container]

Q: Where can I buy Eagle Beam products in person?

[fusion_builder_container hundred_percent="no" hundred_percent_height="no" hundred_percent_height_scroll="no" hundred_percent_height_center_content="yes" equal_height_columns="no" menu_anchor="" hide_on_mobile="small-visibility,medium-visibility,large-visibility" class="" id="" background_color="" background_image="" background_position="center center" background_repeat="no-repeat" fade="no" background_parallax="none" enable_mobile="no" parallax_speed="0.3" video_mp4="" video_webm="" video_ogv="" video_url="" video_aspect_ratio="16:9" video_loop="yes" video_mute="yes" video_preview_image="" border_size="" border_color="" border_style="solid" margin_top="" margin_bottom="" padding_top="" padding_right="" padding_bottom="" padding_left=""][fusion_builder_row][fusion_builder_column type="1_1" spacing="" center_content="no" link="" target="_self" min_height="" hide_on_mobile="small-visibility,medium-visibility,large-visibility" class="" id="" background_color="" background_image="" background_position="left top" background_repeat="no-repeat" hover_type="none" border_size="0" border_color="" border_style="solid" border_position="all" padding="undefined" dimension_margin="undefined" animation_type="" animation_direction="left" animation_speed="0.3" animation_offset="" last="no"][fusion_text columns="" column_min_width="" column_spacing="" rule_style="default" rule_size="" rule_color="" class="" id=""] Eagle Beam exhibits in trade shows all across the country; gun shows, home shows, outdoor expos, and state fairs just to name a few! Check out our Events calendar to see when and where we'll be next! [/fusion_text][/fusion_builder_column][/fusion_builder_row][/fusion_builder_container]

Q: What mAh rating are my Eagle Beam batteries?

[fusion_builder_container hundred_percent="no" hundred_percent_height="no" hundred_percent_height_scroll="no" hundred_percent_height_center_content="yes" equal_height_columns="no" menu_anchor="" hide_on_mobile="small-visibility,medium-visibility,large-visibility" class="" id="" background_color="" background_image="" background_position="center center" background_repeat="no-repeat" fade="no" background_parallax="none" enable_mobile="no" parallax_speed="0.3" video_mp4="" video_webm="" video_ogv="" video_url="" video_aspect_ratio="16:9" video_loop="yes" video_mute="yes" video_preview_image="" border_size="" border_color="" border_style="solid" margin_top="" margin_bottom="" padding_top="" padding_right="" padding_bottom="" padding_left=""][fusion_builder_row][fusion_builder_column type="1_1" spacing="" center_content="no" link="" target="_self" min_height="" hide_on_mobile="small-visibility,medium-visibility,large-visibility" class="" id="" background_color="" background_image="" background_position="left top" background_repeat="no-repeat" hover_type="none" border_size="0" border_color="" border_style="solid" border_position="all" padding="undefined" dimension_margin="undefined" animation_type="" animation_direction="left" animation_speed="0.3" animation_offset="" last="no"][fusion_text columns="" column_min_width="" column_spacing="" rule_style="default" rule_size="" rule_color="" class="" id=""] The Eagle Beam Explorer contains two 18650 lithium ion batteries each with a 1500 mAh volume rating. The Eagle Beam Echo contains one 18650 lithium ion battery with a 2600 mAh volume rating. [/fusion_text][/fusion_builder_column][/fusion_builder_row][/fusion_builder_container]

Q: What does the "mAh" on the side of my lithium ion battery mean?

[fusion_builder_container hundred_percent="no" hundred_percent_height="no" hundred_percent_height_scroll="no" hundred_percent_height_center_content="yes" equal_height_columns="no" menu_anchor="" hide_on_mobile="small-visibility,medium-visibility,large-visibility" class="" id="" background_color="" background_image="" background_position="center center" background_repeat="no-repeat" fade="no" background_parallax="none" enable_mobile="no" parallax_speed="0.3" video_mp4="" video_webm="" video_ogv="" video_url="" video_aspect_ratio="16:9" video_loop="yes" video_mute="yes" video_preview_image="" border_size="" border_color="" border_style="solid" margin_top="" margin_bottom="" padding_top="" padding_right="" padding_bottom="" padding_left=""][fusion_builder_row][fusion_builder_column type="1_1" spacing="" center_content="no" link="" target="_self" min_height="" hide_on_mobile="small-visibility,medium-visibility,large-visibility" class="" id="" background_color="" background_image="" background_position="left top" background_repeat="no-repeat" hover_type="none" border_size="0" border_color="" border_style="solid" border_position="all" padding="undefined" dimension_margin="undefined" animation_type="" animation_direction="left" animation_speed="0.3" animation_offset="" last="no"][fusion_text columns="" column_min_width="" column_spacing="" rule_style="default" rule_size="" rule_color="" class="" id=""] The mAh capacity rating refers to the storage capacity available for a particular battery. A battery with a capacity rating of 1800 mAh could deliver a current of 1800mA for one hour. Higher mAh ratings for the same battery type will generally mean longer run times. [/fusion_text][/fusion_builder_column][/fusion_builder_row][/fusion_builder_container]

Q: Are the LED flashlights waterproof?

[fusion_builder_container hundred_percent="no" hundred_percent_height="no" hundred_percent_height_scroll="no" hundred_percent_height_center_content="yes" equal_height_columns="no" menu_anchor="" hide_on_mobile="small-visibility,medium-visibility,large-visibility" class="" id="" background_color="" background_image="" background_position="center center" background_repeat="no-repeat" fade="no" background_parallax="none" enable_mobile="no" parallax_speed="0.3" video_mp4="" video_webm="" video_ogv="" video_url="" video_aspect_ratio="16:9" video_loop="yes" video_mute="yes" video_preview_image="" border_size="" border_color="" border_style="solid" margin_top="" margin_bottom="" padding_top="" padding_right="" padding_bottom="" padding_left=""][fusion_builder_row][fusion_builder_column type="1_1" spacing="" center_content="no" link="" target="_self" min_height="" hide_on_mobile="small-visibility,medium-visibility,large-visibility" class="" id="" background_color="" background_image="" background_position="left top" background_repeat="no-repeat" hover_type="none" border_size="0" border_color="" border_style="solid" border_position="all" padding="undefined" dimension_margin="undefined" animation_type="" animation_direction="left" animation_speed="0.3" animation_offset="" last="no"][fusion_text columns="" column_min_width="" column_spacing="" rule_style="default" rule_size="" rule_color="" class="" id=""] Eagle Beam currently does not offer any products rated as dive lights. However, all Eagle Beam products are highly water resistant. IPX ratings range from 4 to 7, meaning rain will never be a problem for any of your Eagle Beam products - some are even safe to submerge in water for 30 minutes or less. See our product video manuals for more information on the water resistance rating of each model. [/fusion_text][/fusion_builder_column][/fusion_builder_row][/fusion_builder_container]

How do I use my warranty if there is a problem with my Eagle Beam product?

You may always contact our customer service team via [...]

By adminebl|2023-11-08T19:17:57+00:00August 23rd, 2018|Warranty Questions|Comments Off

Do I have to register my Eagle Beam product in order to validate the warranty?

No. All Eagle Beam products and most accessories have [...]

By adminebl|2018-08-23T08:51:41+00:00August 23rd, 2018|Warranty Questions|Comments Off

Is there a warranty on my Eagle Beam Product?

Yes. All Eagle Beam light products come with a [...]

By adminebl|2023-11-16T16:13:44+00:00August 23rd, 2018|Warranty Questions|Comments Off

Can I take my Eagle Beam product and/or its lithium-ion batteries through an airport/on a plane?

Absolutely! All Eagle Beam products and their lithium batteries [...]

By adminebl|2018-09-17T12:12:17+00:00August 22nd, 2018|General Questions|Comments Off

Are batteries and chargers included with Eagle Beam products?

Yes! All Eagle Beam alkaline battery-powered products include the [...]

By adminebl|2018-09-17T12:12:26+00:00August 22nd, 2018|General Questions|Comments Off

Where can I buy Eagle Beam products in person?

Eagle Beam exhibits in trade shows all across the [...]

By adminebl|2018-08-23T08:53:10+00:00August 22nd, 2018|General Questions|Comments Off

Can I use other lithium batteries that are different brands and/or different mAh volumes than what is included with my Eagle Beam Echo or Explorer?

Yes. Most any brand lithium ion battery should be [...]

By adminebl|2018-09-17T12:12:40+00:00August 22nd, 2018|General Questions|Comments Off

What mAh rating are my Eagle Beam batteries?

The Eagle Beam Explorer contains two 18650 lithium ion [...]

By adminebl|2018-09-17T12:12:48+00:00August 22nd, 2018|General Questions|Comments Off

What does the “mAh” on the side of my lithium ion battery mean?

The mAh capacity rating refers to the storage capacity [...]

By adminebl|2018-09-17T12:12:53+00:00August 22nd, 2018|General Questions|Comments Off

Are the LED flashlights waterproof?

Eagle Beam currently does not offer any products rated [...]

By adminebl|2018-08-23T08:53:10+00:00August 22nd, 2018|General Questions|Comments Off